Below you have the answers for our most frequently asked questions of our clients. If you need answer to any other question or have any misunderstanding please contact our 24/7 Client Support. One of our agents will be happy to solve your requests.
If you wish to rent a car from WLC RENT you need to provide us two forms of identification: identity card or passport and driving license copies or photos. You can send them via e-mail or they will be made when the car is delivered. The original forms are also required when signing the contract.
If an accident occurs and you are injured call immediately 112 emergency number. If something wrong happens with the car please call WLC RENT Customer Support service and keep your patience. Our team will solve the problem as soon as possible.
The price shown is the final price you will pay(VAT included) for the rented car. The price includes unlimited number of miles, Casco & RCA insurances, road taxes, 24/7 Assistance, free car replace.
The Security Deposit is a guarantee for the car rented. The amount of money to pay varies from 200EUR to 500EUR depending on the car model desired. The guarantee deposit will be paid cash or by credit card when the car is delivered and shall be refunded at the end of the rental period. Part or all security deposit will be held depending on the damage of the car and only if the one responsible for the accident is you.
The quickest way to cancel your booking is by sending an e-mail to our customer support service.
The price shown is the final price you will pay(VAT included) for the rented car. The price includes unlimited number of miles, Casco & RCA insurances, road taxes, 24/7 Assistance, free car replace.
The Security Deposit is a guarantee for the car rented. The amount of money to pay varies from 200EUR to 500EUR depending on the car model desired. The guarantee deposit will be paid cash or by credit card when the car is delivered and shall be refunded at the end of the rental period. Part or all security deposit will be held depending on the damage of the car and only if the one responsible for the accident is you.
According to our rental contract you may add up to 2 additional drivers for free. If you choose so we require copies(or photos) of the driver’s licenses and passports(or ID) of all drivers on the rented car.
If you wish to travel outside the country please specify this on the booking message or in any conversation with your booking agent. We need to provide you empowerment necesarry for leaving the country with our rental cars.
A rental day represents 24 hours. If the return time is exceeded by 2 hours no charge shall be applied. When the return time is exceeded by 4 hours or longer 1 extra rental day will be charged.
Romanian 
Unlimited Miles 
